Ombuds Service
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To define the role and responsibilities of the Ombuds Service. The Ombuds Service helps ensure individual and Medicaid rights are upheld, that individuals have access to information and referrals, advocacy, and assistance in navigating grievances and appeals processes. The Ombuds Service if requested, also provides assistance in the Administrative Hearing process. The Ombuds service has unencumbered access to the Behavioral Health Agencies that are contracted with Greater Columbia Behavioral Health.
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