Regional Crisis Hotline: (888) 544-9986

Greater Columbia Behavioral Health, LLC

Toll-Free Customer Service Line: (888) 545-3022

Clinical Policies

Integrated Crisis System


To provide GCBH with clearly defined
standards for the provision of crisis services; the oversight of crisis services; and the expected outcomes for  provision of crisis care and to ensure compliance with RCW 71.24, 71 .34, and 71 .05; WAC 182-538D, WAC 182-100, HCA Contracts and Washington State Medicaid Waiver.

Local Application Process for Children's Long-Term Inpatient Treatment (CLIP)


The purpose of this agreement is to provide a guidance document between the MCOs and the BH-ASO regarding the responsibilities of operations as well as the role of the CLIP Liaison when coordinating the care for youth in the RSA who are applying for voluntary placement into a CLIP facility.

Advanced Directive


To define requirements for communicating information regarding Mental Health Advance Directives and Medical Advance Directives, also known as Health Care Directive and/or Living Will.

Crisis Services


To provide GCBH Network Providers with clearly defined standards for the provision of access to and oversight of crisis services.

Care Coordination


Individuals enrolled in GCBH-funded services may present with complex behavioral and physical health needs which require coordination of services between contracted providers and other systems of care, including primary health care and Apple Health Plan MCOs or other healthcare plans, if applicable.  The need for coordination of care may occur at any time the Individual is receiving BH services.

Special Population Care Coordination


To establish standards for care coordination of special populations.

Involuntary Treatment Services


To assign responsibility for carrying out processes associated with detaining individuals for involuntary treatment.

Single Bed Certification


To clarify GCBH processes associated with a request for Single Bed Certification provisions established by WAC 182-538D-0526.

Level of Care Authorization


To define the criteria and processes for determining medical necessity for
mental health and substance use disorder services, for establishing an
appropriate Level of Care relative to that necessity, and for obtaining
authorization to provide that care.

Practice Guidelines


To ensure that GCBH and its Provider Network utilize Practice Guidelines and Evidence Based Practices to enhance the quality of care to individuals through the use of Clinical Concepts and treatment approaches that are based on those Guidelines and Practices.

Seclusion and Restraint


To prescribe Greater Columbia Behavioral Health's approach to the use of seclusion and restraint.

Priority Populations and Waiting Lists


To specify how GCBH services funded through GFS/FBG  are administered and prioritized.

AEM Inpatient Psychiatric Admission Authorization


To clarify GCBH's processes associated with an Alien Emergency Medical (AEM) Inpatient Psychiatric Admission request established by WAC 182-507-0115.

No Bed Reporting


To clarify GCBH's processes associated with filing an Unavailable Detention Facilities, or No Bed, Report.

DCR Designation and Monitoring


To ensure Network Provider Staff are qualified to become Designated Crisis Responders (DCRs) in Greater Columbia Behavioral Health, LLC BH-ASO (RSA) and meet State established DCR guidelines.