Regional Crisis Hotline: (888) 544-9986

Greater Columbia Behavioral Health, LLC

Toll-Free Customer Service Line: (888) 545-3022

Management Information Systems (MIS) Policies


Network Security

IS702

To address security related items to ensure the integrity of data and the privacy of our individual data from unauthorized access.


Information Systems

IS704

To clarify responsibility for Information Systems (IS) within Greater Columbia Behavioral Health. 


Business Continuity and Disaster Recovery Plan

IS705

To address how Greater Columbia Behavioral Health will mitigate the risk of a possible interruption of necessary operations or restore functionality in the event of an incident or disaster. 


Data Importing Procedure

IS706

To update the GCBH Information System with data from provider agencies.


Data Integrity Procedure

IS707

To specify the process for ensuring the latest information is available to GCBH, which ensures GCBH data, and therefore the MCOs, Health Care Authority (HCA), and ProviderOne data is as current and error free as possible.


Data Processing Procedure

IS708

To specify the process for ensuring the latest information is available to the GCBH subcontractors, and to keep
GCBH data, and therefore the Washington State Health Care Authority (HCA), and ProviderOne data as current and error free as possible.

Data Exporting Procedure

IS709

To specify the process for ensuring that the latest native transactions and encounter data are respectively available to the Washington State Health Care Authority (HCA) andProviderOne, and are as current and error free as possible.